Churn Analysis Agent
aka “Churn Autopsy” in the catalog
Every cancellation gets an autopsy. The account's whole story assembled, an exit survey and win-back drafted, and the monthly pattern of why people really leave.
- Category
- Support, Sales
- Scheduled tasks
- 2daily, monthly
- Runtime
- Hermes
- Works with
- StripePostHogHubSpotGmailSlack
- Hosting
- Fully managed, always on
- Daily Churn AutopsyWeekdays at 08:00
- Monthly Churn ReportMonthly on day 1 at 09:00
- Mon
- 08:00Daily Churn Autopsy
- Tue
- 08:00Daily Churn Autopsy
- Wed
- 08:00Daily Churn Autopsy
- Thu
- 08:00Daily Churn Autopsy
- Fri
- 08:00Daily Churn Autopsy
The moment it happens.
The Churn Analysis Agent does not wait for its next scheduled check. Connect a trigger and it starts the second the event arrives. Until you do, its schedule covers the same work.
Stripe webhook
When: Subscription cancelled
Account story assembled, exit survey and win-back drafted the day a customer cancels
How the Churn Analysis Agent works
Every run reads from the tools you connect, works through its brief, and keeps what it learns in a persistent workspace, so context carries forward instead of starting from scratch.
Connect the ones you use. It works with what it has.
- Daily Churn AutopsyWeekdays at 08:00
- Monthly Churn ReportMonthly on day 1 at 09:00
Keeps in its workspace
- Who the owner is: business, timezone, quiet hours, delivery channel
- Exit-survey questions, win-back offer policy (what's ever on the table), and which accounts are worth a save attempt
A report after each run
Sent to your Slack, Telegram, or another channel you connect.
Drafts that wait for you
Anything that leaves your business is written for your approval, not sent on its own.
Answers in chat
Ask it about its work any time from the agent's chat in your dashboard.
The Churn Analysis Agent, on autopilot
Each task runs on its own schedule in a managed environment. Adjust any of them, or add your own.
Task 01Weekdays at 08:00
Daily Churn Autopsy
Check for cancellations and downgrades since ~/state/churn-seen.json (Stripe subscription events, keyed by subscription id and shared with the Subscription cancelled trigger); update that state file…
About 5 runs a week
Task 02Monthly on day 1 at 09:00
Monthly Churn Report
Send the monthly churn report from ~/state/churn-seen.json and ~/reports/churn/: churn reasons ranked by lost MRR, the single most fixable theme (the one change that would have saved the most)…
What it delivers
Each run ends with a message in your channel. Here is the brief the Churn Analysis Agent's first task works from.
Churn Analysis AgentAGENTWeekdays at 08:00
Daily Churn Autopsycompleted
The brief: Check for cancellations and downgrades since ~/state/churn-seen.json (Stripe subscription events, keyed by subscription id and shared with the Subscription cancelled trigger); update that state file…
Deploy this template and Qoren provisions a dedicated, managed cloud environment: no Docker, VPS, or server upkeep. Tailor the persona, schedules, and tools, use the managed model key or bring your own, and the agent stays online with activity, usage, and spend in one dashboard.
How deployment worksSee pricing
Product names and logos are trademarks of their respective owners, shown here to indicate what this template connects to.
Churn Analysis Agent template questions
What does the Churn Analysis Agent template do?
Every cancellation gets an autopsy. The account's whole story assembled, an exit survey and win-back drafted, and the monthly pattern of why people really leave. It runs 2 scheduled tasks on a managed cloud environment.
Which runtime does the Churn Analysis Agent use?
It runs on the Hermes runtime in a dedicated cloud environment that Qoren provisions and keeps online for you.
How often does the Churn Analysis Agent run?
On a schedule you control. Out of the box it runs weekdays at 08:00, monthly on day 1 at 09:00. You can change the cadence, or trigger it on demand. It also reacts the moment something happens: subscription cancelled, once you connect those triggers.
Will the Churn Analysis Agent do things without my approval?
No. It drafts and prepares the work, and you stay in control of anything that leaves your business. A reply, an invoice reminder, or a public post is written for your approval, not sent on its own.
What do I need to connect before it works?
Start from the template and connect the tools it needs, then set a model key: use the managed key included with your plan, or bring your own on any plan. The Churn Analysis Agent runs on the Hermes runtime.
Part of the Customer Success Manager.
The Customer Success Manager does this job and 4 more in one agent.
Explore use cases- Full-time hire · 5 duties
AI Customer Success Manager
aka “Customer Success Manager”
Tickets answered from your docs, failed payments rescued, and quiet accounts caught before they cancel.
- Support email answered from your own docs the moment it arrives
- A recovery email drafted the moment a payment fails
- Accounts going quiet flagged with a check-in ready
- Weekly: tickets handled, money recovered, and why people left
Reacts toPayment failedSubscription cancelled+2Weekly on Friday at 16:00+6 more
+5Works with Zendesk, Intercom, Gmail, Stripe, PostHog, HubSpot, Google Sheets, Sentry, Linear, Slack.7 tasks - Support
Customer Support Ticket Agent
aka “Support Inbox”
Support tickets answered from your own docs, escalations arrive pre-investigated, trends reported weekly
Reacts toEmail receivedTicket createdEvery 20 minutes+1 more
+1Works with Zendesk, Intercom, Gmail, Slack, Linear, Sentry.2 tasks - Finance
Failed Payment Recovery Agent
aka “Payment Rescuer”
Failed payments caught the moment they fail, recovery emails drafted, recovered revenue reported to the cent. Involuntary churn stops being invisible.
Reacts toPayment failedDaily+1 more
Works with Stripe, Gmail, Slack, HubSpot.2 tasks
Deploy the Churn Analysis Agent today.
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